Returns Policy

You can return your order for any reason at any time within 14 days of receipt for a refund or exchange.

Please contact us within 7 days of delivery

 

Please contact us with your order number before returning the item(s) and we will supply you with a RMA number.
The item(s) must be returned within 14 days of receipt of the merchandise. It is the customer’s responsibility to return the item(s). We recommend that you return the goods via Recorded delivery. We will not be able to refund any items that are lost in transit back to us.

Buyers are responsible for return shipping costs.If the item is not returned in its original condition,the buyer is responsible for any loss in value.

We don't accept cancellations.

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Intimate items (for health/hygiene reasons)

    

Should the wrong item be dispatched by mistake we will be happy to correct this at no cost to you.